Help & Support

You can find lots of information on our services below, as well as the different help and support that we can provide.

Support with money and benefits

Our money advice and benefits team are here to support customers who may be struggling with money and ensure they’re receiving the benefits they’re entitled to. 

Our money advice and benefits team can help by:

  • Giving you advice on benefits you could possibly claim (many people don’t know what they’re really due)
  • Helping you challenge benefit decisions that you disagree with (where appropriate)
  • Giving you advice if you’re asked to move to universal credit
  • Helping you make your money go further, and giving you budgeting advice
  • Supporting you to find the best utility deals
  • Helping you deal with unmanageable debt

Please get in touch and our Customer Experience team can help get you set up with our money advice and benefits team


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