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Help & Support

You can find lots of information on our services below, as well as the different help and support that we can provide.


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How can we help you?

    Finding a new home

    Moving home

    Swapping your home

    How to rent a garage

    Frequently Asked Questions

    How to raise a repair

    Explore the different ways how you can submit a repair request for your home

    How do I pay my rent?

    Explore the different ways that you can pay your rent and check your balance

    Repairs responsibilities

    Know your responsibilities and VIVID's obligations with repairs to ensure a well-maintained home.

    How to raise a repair

    Explore the different ways how you can submit a repair request for your home

    How do I pay my rent?

    Explore the different ways that you can pay your rent and check your balance

    Repairs responsibilities

    Know your responsibilities and VIVID's obligations with repairs to ensure a well-maintained home.

    How to raise a repair

    Explore the different ways how you can submit a repair request for your home

    How do I pay my rent?

    Explore the different ways that you can pay your rent and check your balance

    Repairs responsibilities

    Know your responsibilities and VIVID's obligations with repairs to ensure a well-maintained home.

    More help & support topics

    My home

    My home

    My account

    My account

    Renting or buying a home

    Renting or buying a home

    Feedback and complaints

    Feedback and complaints

    Support and advice

    Support and advice

    Maintaining my home

    Maintaining my home

    My home

    My home

    My account

    My account

    Renting or buying a home

    Renting or buying a home

    Feedback and complaints

    Feedback and complaints

    Support and advice

    Support and advice

    Maintaining my home

    Maintaining my home

    More Help & support Topics

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