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Help & Support

You can find lots of information on our services below, as well as the different help and support that we can provide.


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How can we help you?

    Queries about your Tenancy or Lease

    My neighbourhood

    Our services and what you can expect

    Your rights and responsibilities

    Frequently Asked Questions

    How to raise a repair

    Explore the different ways how you can submit a repair request for your home

    How do I pay my rent?

    Explore the different ways that you can pay your rent and check your balance

    Repairs responsibilities

    Know your responsibilities and VIVID's obligations with repairs to ensure a well-maintained home.

    More help & support topics

    Feedback and complaints

    Feedback and complaints

    Support and advice

    Support and advice

    Maintaining my home

    Maintaining my home

    My home

    My home

    My account

    My account

    Renting or buying a home

    Renting or buying a home

    More Help & support Topics

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