Help & Support

You can find lots of information on our services below, as well as the different help and support that we can provide.


Frequently Asked Questions

Repairs responsibilities

Know your responsibilities and VIVID's obligations with repairs to ensure a well-maintained home.

How to raise a repair

Explore the different ways how you can submit a repair request for your home

How to make a complaint

Have concerns? We're here to listen. Find out how to make a complaint and get the help you need.