Help & Support

You can find lots of information on our services below, as well as the different help and support that we can provide.

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Feedback and complaints

Support and advice

Maintaining my home

My home

My account

Renting or buying a home

Frequently Asked Questions

Repairs responsibilities

Know your responsibilities and VIVID's obligations with repairs to ensure a well-maintained home.

How to make a complaint

Have concerns? We're here to listen. Follow our process to make a complaint and get the help you need.

How to raise a repair

Explore the different ways how you can submit a repair request for your home