Help & Support

This is a dedicated area for our customers with lots of information on our services, as well as the different help and support that we can provide.

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Money and benefits advice

Tenancy sustainment

Cost of living

Anti-social behaviour

Domestic abuse

Frequently Asked Questions

How to raise a repair

Explore the different ways how you can submit a repair request for your home

How do I pay my rent?

Explore the different ways that you can pay your rent and check your balance

Contact us

Learn about the different options available when you need to contact VIVID

More help & support topics

Feedback and complaints

Support and advice

Maintaining my home

My home

My account

Renting or buying a home

More Help & support Topics

Feedback and complaints

Support and advice

Maintaining my home

My home

My account

Renting or buying a home