Help and Support
This is a dedicated area for our customers with lots of information on our services, as well as the different help and support that we can provide.
Benefit information and advice
Our goal is to ensure you’re receiving all the benefits and support you’re entitled to, and to offer guidance that helps reduce financial pressure
Discretionary Housing Payments
Learn about what Discretionary Housing Payments are and how to apply
Council Tax support and exemptions
Council Tax support and exemptions are available to eligible customers to help them reduce or be exempt from their Council Tax bill
Local Housing Allowance
Learn how Local Housing Allowance (LHA) affects your rent, Universal Credit, and what to report for market rent homes
