Help & Support

You can find lots of information on our services below, as well as the different help and support that we can provide.

Providing access to your home

Learn when you might need to provide access to your home for maintenance or inspections.

Repairs responsibilities

Know your responsibilities and VIVID's obligations with repairs to ensure a well-maintained home.

Rights & responsibilities of shared owners or leaseholders

Discover the rights and responsibilities you have as a shared owner or leaseholder in a VIVID home.

Rights & responsibilities

Learn about your rights and responsibilities as a tenant in a VIVID home for a smooth tenancy experience.

More help & support topics

More Help & support Topics