Help & Support

You can find lots of information on our services below, as well as the different help and support that we can provide.

Communal gardens

Find out how our grounds team help with maintenance within our communal garden and lawn areas

Planned maintenance works

Discover the planned maintenance schedule to keep your home in good condition

Planned due dates

Information to help assist with planned replacements for kitchen, bathroom, windows etc.

Cleaning of communal areas

Explore how our caretaking team maintain a clean and inviting environment for your communal areas

Gas safety service

Learn about why we complete a gas safety check each year and what the benefits are

How to raise a repair

Explore the different ways how you can submit a repair request for your home

What do I do if I smell gas?

Follow these steps if you smell gas in your home to help keep you safe

Smoke & heat detectors

Find out information on smoke and heat detectors and what to do when there's an issue

Boiler replacement

Understand the process of a boiler replacement to ensure a safe installation


Discover the different of lifts and how to report related lift issues when things go wrong

More help & support topics

More Help & support Topics