Help & Support
You can find lots of information on our services below, as well as the different help and support that we can provide.
Communal gardens
Find out how our grounds team help with maintenance within our communal garden and lawn areas
Planned refurbishments
Discover the planned refurbishment schedule to keep your home in good condition
Planned refurbishment due dates
Information to help assist with planned replacements for kitchen, bathroom, windows etc
Cleaning of communal areas
Explore how our caretaking team maintain a clean and inviting environment for your communal areas
Gas safety service
Learn about why we complete a gas safety check each year and what the benefits are
How to raise a repair
Explore the different ways how you can submit a repair request for your home
What do I do if I smell gas?
Discover what to do if you detect a gas leak in your home with these simple steps
Smoke & heat detectors
Find out information on smoke and heat detectors and what to do when there's an issue
Boiler replacement
Understand the process of a boiler replacement to ensure a safe installation
Lifts
Discover the different of lifts and how to report related lift issues when things go wrong
