Help & Support

You can find lots of information on our services below, as well as the different help and support that we can provide.

How do I pay my rent?

Explore the different ways that you can pay your rent and check your balance

Former customer accounts

Understand how to manage debts and credits if you're a former customer of VIVID

How to set up a direct debit

Easily set up a Direct Debit to pay your rent with VIVID for hassle-free transactions.


Get insights on managing utility payments when VIVID look after your utilities.

More help & support topics

More Help & support Topics