Help & Support
This is a dedicated area for our customers with lots of information on our services, as well as the different help and support that we can provide.
How do I pay my rent?
Explore the different ways that you can pay your rent and check your balance
Former customer accounts
Understand how to manage debts and credits if you're a former customer of VIVID
Utilities
Get insights on managing utility payments when VIVID look after your utilities.
Utility tariff increase
In some of our homes, we look after the heat network, find out what this means and how your bills are worked out
Call Secure Digital service
We use a system called Call Secure Digital PLUS, find out more about how we use this
