Help & Support

You can find lots of information on our services below, as well as the different help and support that we can provide.


What is the Warmer Homes programme?

From now until around 2050, we're upgrading the energy efficiency of our homes, starting with those that need it most.

Air source heat pumps

Find out more what air source heat pumps are and how they fit into our Warmer Homes programme

Ground source heat pumps

Learn about what ground source heat pumps are and how they fit into our warmer homes programme

Wall insulation

Discover what wall insulation is and how it can fit into our warmer homes programme

Loft insulation

Loft insulation is an important part of keeping your home warm, how it fit into our warmer homes programme

Warmer homes: Solar panels

Solar panels are one of the ways our warmer homes programme can help improve the quality of your home

Electric heating

Electric heaters are a popular way to heat your home, find out how they fit into our warmer homes programme

Warmer homes: Heat networks

Heat networks are commonly installed in new blocks of flats but are sometimes installed in existing buildings to improve the efficiency of heating systems.   What are heat networks? A heat network is...

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