Help & Support

You can find lots of information on our services below, as well as the different help and support that we can provide.

Data protection

We’re committed to protecting your privacy by storing your information securely and handling it appropriately.

Place Shaping

Explore how VIVID shapes places to foster vibrant and inclusive communities for a better living experience.

Who are VIVID?

We're a leading provider of affordable homes and extensive support services in the south of England

Contact us

We’ve listened to you and we’re making it simpler and easier for you to contact

Using the Online Account

Check out some helpful videos to find out how to make the most of your VIVID Online Account

Selling land to VIVID

Discover what to do if you're thinking of selling land to VIVID for potential development projects.

Service standards

Learn about the high service standards upheld by VIVID to ensure a great service from us

Support with hoarding

Access support and resources from VIVID to address hoarding challenges and create a safer living environment.

Live chat

Find out how to use our virtual assistant to speak to our Customer Experience team

Recite me

Recite me is an accessibility toolbar that can be found on our website and in your online account

More help & support topics

More Help & support Topics