Gas boiler codes
To find out more about the error codes you can refer to the boiler user guide or select your boiler type if it's one of the 4 most common types of boilers listed below.
Some commonly seen boiler errors that you may find are:
- F1/L1, this means that there is low pressure. If you feel confident to do so, you can safely top up the pressure by following the instructions in our low pressure article
- F2/L2, this is known as flame loss. This could be due to no gas to the boiler, so please check if other gas appliances are working
- If other gas appliances aren't working, this could mean there is no gas. Please check that the gas meter is working and if applicable, check if there is money on the meter. Your gas supplier may be working in the area so please make sure to check with them for any outages
- If other appliances are working, this means there is no gas going to your boiler. If the boiler is our responsibility, please get in contact with us so we can arrange for one of operatives to attend - A blank screen means there is no power to boiler. Please check that you have electric in your property and check your fuse board to see if anything has tripped. If you're unsure, please get in contact
You can also check out the user guide to find out more about boiler error codes.
You can find out more information about Ideal Logic boilers on:
- The Ideal website, which has user guides that can be downloaded so you can refer to them
- Check out the FAQ on Ideal's website about boiler codes
- Check out this helpful video from Ideal, if you have any questions, please get in contact
If you're unable to view the above video, please check view the video on YouTube
Some commonly seen boiler errors that you may find are:
- E37/F37, this means that there is low pressure. If you feel confident to do so, you can safely top up the pressure by following the instructions in our low pressure article
- E01, this is known as flame loss. This could be due to no gas to the boiler, so please check if other gas appliances are working
- If other gas appliances aren't working, this could mean there is no gas. Please check that the gas meter is working and if applicable, check if there is money on the meter. Your gas supplier may be working in the area so please make sure to check with them for any outages
- If other appliances are working, this means there is no gas going to your boiler. If the boiler is our responsibility, please get in contact with us so we can arrange for one of operatives to attend - A blank screen means there is no power to boiler. Please check that you have electric in your property and check your fuse board to see if anything has tripped. If you're unsure, please get in contact
You can find out more information about Johnson and Starley Quantec boilers on their website, which has a user guide that can be download.
There aren't error codes on Reno boilers, but lights that appear when there is a fault.
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This is known as Ignition lockout. This could be due to no gas to the boiler, so please check if other gas appliances are working
- If other gas appliances aren't working, this could mean there is no gas. Please check that the gas meter is working and if applicable, check if there is money on the meter. Your gas supplier may be working in the area so please make sure to check with them for any outages
- If other appliances are working, this means there is no gas going to your boiler. If the boiler is our responsibility, please get in contact with us so we can arrange for one of operatives to attend
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This means that there is low pressure. If you feel confident to do so, you can safely top up the pressure by following the instructions in our low pressure article
Some commonly seen boiler errors that you may find are:
- E118, this means that there is low pressure. If you feel confident to do so, you can safely top up the pressure by following the instructions in our low pressure article
- E113, this can be known as flame loss. This could be due to no gas to the boiler, so please check if other gas appliances are working
- If other gas appliances aren't working, this could mean there is no gas. Please check that the gas meter is working and if applicable, check if there is money on the meter. Your gas supplier may be working in the area so please make sure to check with them for any outages
- If other appliances are working, this means there is no gas going to your boiler. If the boiler is our responsibility, please get in contact with us so we can arrange for one of operatives to attend
You can also check out the FAQ on the Baxi website to find out more about boiler error codes.
You can find out more information about Baxi boilers on:
- The Baxi website, which has user guides that can be downloaded so you can refer to them
- Check out the FAQs on the Baxi website to find out more
- Let us know the code when reporting your repair as this will help our operative
- If the error code appears regularly, please let us know
- If you've recently bled your radiator, please remember to top up your boiler pressure as this can cause it to drop
- If you're concerned or do not feel confident, please get in touch with us
- If you're unsure on your boiler type, please check your gas safety certificate, as it will say on there what type of boiler you have
