Insurance
As a renter, you don't need to worry about buildings insurance - we already have this covered as we own the buildings.
Our insurance doesn't cover your belongings such as furniture and carpets
Consider contents insurance for your home or garage
Contents insurance helps protect your possessions from damage, breakage, or theft
We've partnered with Thistle Tenant Risks to offer the 'My Home Contents Insurance Scheme'
The cover can include furniture, carpets, curtains, clothes, bedding, electrical items, jewellery, pictures, and ornaments
For more details or to get started, you have a few options:
Call Thistle Tenant Risks on 0345 450 7288
Visit the website to learn more or request a call back by visiting www.thistlemyhome.co.uk/call-back
Buy online by visiting www.thistlemyhome.co.uk to purchase your policy and set up monthly direct debit payments for added convenience
The My Home Contents Insurance scheme provides customers with a variety of valuable benefits, including:
Accidental damage to TVs, DVDs and home entertainment equipment (excluding portable equipment) - covered as standard
Digital downloads (films and music) - included up to £2,000
Extra cover for special events (weddings, Christmas or other religious holidays) - increased cover of £1,500 or 15% of the sum insured (whichever is higher) for 1 month before and after
Valuable items at home - covered up to 40% of the contents sum insured or £5,000 (whichever is higher) for claims involving more than 1 valuable or £2,500 for any single valuable claim
Contents in gardens and communal areas with a £1,000 limit, and a limit of £500 for plants, shrubs and trees - included at no extra cost
Home improvements - up to £2,000 or 20% of the sum insured for fixed items or improvements such as decorating, flooring or fitted kitchens
Mobile phones in the home - covered for insured events (e.g. fire, theft, flood), optional cover extension available to cover accidental damage in the home* or personal possessions away from the home for loss, theft or damage*
Fridge/freezer contents loss or damage - included as standard, except where the damage is caused if the electricity supplier deliberately cuts off the supply to your home
*Additional premiums apply
As with all insurance policies, limits, exclusions, terms and conditions apply.
The National Housing Federation working in partnership with Thistle Insurance Services Ltd. Thistle Tenant Risks is a trading name of Thistle Insurance Services Limited. Thistle Insurance Services Limited is authorised and regulated by the Financial Conduct Authority Firm Reference Number 310419. Registered in England under No. 00338645. Registered office: Rossington’s Business Park, West Carr Road, Retford, Nottinghamshire, DN22 7SW. Thistle Insurance Services Ltd is part of the PIB Group.
Thistle's Data Protection Privacy Policy is online at https://www.thistleinsurance.co.uk/Privacy-Policy
Most shared ownership and Leasehold customers are covered by a single policy arranged by us
A copy of our Leaseholders Building Insurance Summary of Cover can be found here
Separate insurance with different terms and conditions may apply if someone else owns the freehold of your building
You can check your service charge statement or your lease to make sure you’re covered
If you're unsure, please contact us via live chat for further information
Our insurance doesn't cover your belongings such as furniture and carpets
You can consider contents insurance for your home or garage
Contents insurance helps protect your possessions from damage, breakage, or theft, providing peace of mind
We've partnered with Thistle Tenant Risks and Great Lakes Insurance to offer the 'My Home Contents Insurance Scheme'
The cover can include furniture, carpets, curtains, clothes, bedding, electrical items, jewelry, pictures, and ornaments
For more details or to get started, you have a few options:
Call Thistle Tenant Risks on 0345 450 7288
Visit the website to learn more or request a call back by visiting www.thistlemyhome.co.uk/call-back
Buy online by visiting www.thistlemyhome.co.uk to purchase your policy and set up monthly direct debit payments for added convenience
A copy of our Leaseholders Building Insurance Summary of Cover can be found here
A copy of our Leaseholders Terrorism Insurance Summary of Cover can be found here
Answers to your frequently asked questions can be found here
This cover only applies to those covered by us
If you have a buildings insurance claim and the insurers arrange for to you to move temporarily into alternative accommodation whilst your home is repaired, please contact us if you need any help or support
