Help & Support

You can find lots of information on our services below, as well as the different help and support that we can provide.


Complimenting VIVID

We'd love to hear when you'd like to give a compliment about a service received or about a member of our team!
 

We have a variety of ways you can contact us such as:

  • You can also use our chat function in WhatsApp
  • When we’re open, the chat Virtual Assistant will ask you a few questions before connecting you with a staff member to Live Chat
  • When we’re closed, the chat Virtual Assistant will capture the details of your compliment ready for when we’re open
  • You can find out more about our chat function here​​​​
  • Youu can also write to us at:
    Peninsular House
    Wharf Road
    Portsmouth
    PO2 8HB

We'll share the compliment with the member of staff and their manager to celebrate the success and recognise their achievement.

 

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