Help & Support

You can find lots of information on our services below, as well as the different help and support that we can provide.


Home health checks

Learn about home health checks and how they help in maintaining the quality and safety of VIVID rented properties

Fire doors

As part of our commitment to ensuring the highest level of fire safety in our homes, we regularly review all of the fire doors within our buildings.

Preventing a fire in your home

Read our safety tips about how to protect your family and home from fire

Tall residential blocks

Here you can access the fire safety information sheets and newsletters for our tall residential blocks.

Fire alarm decommissioning

We’re committed to helping you stay safe in your home, find out about work happening in some blocks

More help & support topics

More Help & support Topics