End of defects inspection
At the end of the defect period you’ll have an end of defect inspection with our Employers Agent and someone from the developer.
- This is your last opportunity to raise anything with the developer or make them aware of anything outstanding that needs fixing. It might be worth making your own list so you don’t forget stuff!
- Our Employers Agent will organise the inspection with you. They’ll get in touch with you to book the inspection in
- The Employers Agent and someone from the developer will attend. They’ll go through everything with you and you should be clear on what will get done and what won’t by the time they leave
- If you’re unable to make the inspection you'll get a chance to give your list to the Employers Agent for assessment. You can email your list along with photos to the EA directly and they should let you know what will get picked up and what won’t
Remember once your defect period is over – we’re unable to add any more new defects, but we can assess for latent defects.
- Shared owners and Leaseholders
You’re responsible for repairs on the property after the defect period comes to an end, so you will need to refer to your lease.
- Renters
We’ll pick up repairs that we're responsible for once the defect period comes to an end although your gifted items ( shed, turf and carpets) will be your responsibility to maintain
- A latent defect is anything that you may have had issues with during your defect period that occurs within a reasonable time scale after your defect period ends
- A job will need to have been raised for this by us, during the defect period
- Our Project Officers will assess the potential latent defect and let you know the next steps
The National House Building Council have put together standards for any NHBC registered homes where the foundations have begun on or after 1 January 2024.
You can also find out more about how to make a claim through the NHBC too.