Help & Support

You can find lots of information on our services below, as well as the different help and support that we can provide.


Snagging

 

  • A snag is something that is noticed before you move in
  • A snag can be cosmetic things – like scuffed paint, chip in the worktop
  • We employ an Employers Agent (EA) to snag the property three times before you move in
  • We’re unable to accept your own independent snag report after you move in, because we’ve already done this for you
  • Anything not noticed on the SNAG inspection won’t necessarily be picked up by the developer (unless it’s a genuine defect)

  • After you've moved in, if you would like a copy of the snag report for your new build home, please get in touch and we can arrange to get it sent to you
  • You won't need to arrange your own snag report as we will have completed this before you move in. 
  • We won't be able to accept new snags or add to the snag report after you've moved into the property, so please do not arrange your own snag report, as the developer won't include them

 

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