Air source heat pumps
Some of the benefits of having an air source heat pump are:
- In an insulated home with solar panels, heat pumps can reduce heating costs
- They will be able to give you consistent, even warmth throughout your home
- Provide your home with both heating and hot water
- They will work in cold temperatures (down to -15°C)
- No gas safety checks needed
- That they're environmentally friendly
When we install a air source heat pump we will:
- Install a new outside unit installation
- Fit a new hot water tank inside your home
- Try to minimise the disruption during the 3-5 day installation
- Fit new, larger radiators where required
- Provide you with clear timelines and daily updates of the installation
- Install new heating controls
- Give you training on how to use
By replacing a gas boiler with a air source heat pump, the average UK household could lower their carbon emissions by around 65%, which is a reduction of roughly 1,404 kgs of CO2 per year.
They maintain steady, comfortable temperatures and allow each room to be individually controlled. Heat pumps have been used widely for many years in countries with very cold winters.
They’re quieter than a modern washing machine, typically 40-60 decibels from 1 metre away, and can be programmed for quieter night operation. Our engineers will always carefully position them to minimise disturbance.
The outside unit is similar to an air conditioning unit with various installation options (wall or ground mounted). The hot water tank typically fits where the old system was, and all pipework is neatly concealed.
- You can report a routine repair through your online account and in many cases instantly book an appointment online for a time that suits you
- You’ll be able to see updates to your repair or amend your appointment
- You can login 24 hours a day, 7 days a week
- Login or register today to get started. If you're registering, you'll need your customer reference number to hand
- During opening hours, if our Chatbot is unable to solve your query, your chat will be passed to a member of our Customer Experience team
- If our offices are closed and our Chatbot is unable to solve your query, a case can be raised and a member of our Customer Experience team will be in touch by end of the next working day
- Call us for free on 0800 652 0898 and speak to our friendly Customer Experience team
- We're open 8.30am - 5pm Monday to Thursday, and 8.30am - 4.30pm on Friday
- If it's an emergency, our Out Of Hours team will be on hand to support and raise any emergency works
- If you have an emergency outside of our opening times, you can call us for free on 0800 652 0898. There’ll be someone to take your call any time of day or night
- An out of hours emergency repair is something that’s causing danger to you or your home. We’ll be with you within 24 hours to make it safe – usually quicker. Find out more here
If you want to find out more about air source heat pumps, you can visit the below website:
