Electrical works
Information on how to maintain electrical safety in your home. It covers periodic electrical safety checks and their reasons, what to do if unsafe findings are identified, and the guidelines for carrying out home improvements and DIY projects.
Conducted periodically for various reasons
Reasons include change of tenancy, change of use of the system, persistent faults with the system, and replacement of the fuseboard
If none of the above reasons apply, a test will be raised to check the electrical wiring in your home
Any unsafe findings will be repaired or made safe on the same day, and non-urgent repairs will be scheduled for a later date
Seek permission before carrying out any improvements or DIY projects by contacting us via our live chat
All electrical works must have proper testing paperwork to show they have been completed safely by a competent qualified person
Safety is our top priority
Report equipment owned by us, anything you think may be unsafe or any exposed cables that could cause an electric shock or fire
Report any damaged or broken electrical equipment as soon as possible by getting in touch
PAT testing may be required depending on your agreement
PAT testing identifies equipment that has a plug fitted on equipment issued by us, which is our responsibility to upkeep
As part of the PAT test, we'll perform safety tests and inspect components like the plug and lead to ensure they work correctly
Testing frequency depends on the type of appliance, how often it is used, and the environment in which it's located
The law requires electrical equipment to be maintained in a safe condition. PAT testing is a recognised method of demonstrating this but is not a legal requirement for every appliance
You can rebook any PAT visits in your online account, or by getting in touch
In our blocks we have communal cupboards where the utility meters are stored
These should be locked and should not be used for storage
If you need the cupboard unlocked, for example for a meter reading or change of supplier, please get in contact with us
Please let us know the date and time that you need the cupboard unlocked and a Neighbourhood Officer will arrange for this
We ask for 10 working days notice, however if you need it sooner we will try to do it sooner where possible
