Electrical works
Information on how to maintain electrical safety in your home. It covers periodic electrical safety checks and their reasons, what to do if unsafe findings are identified, and the guidelines for carrying out home improvements and DIY projects.
- Conducted periodically for various reasons
- Reasons include change of tenancy, change of use of the system, persistent faults with the system, and replacement of the fuseboard
- If none of the above reasons apply, a test will be raised to check the electrical wiring in your home
- Any unsafe findings will be repaired or made safe on the same day, and non-urgent repairs will be scheduled for a later date
- Seek permission before carrying out any improvements or DIY projects by contacting us via our live chat
- All electrical works must have proper testing paperwork to show they have been completed safely by a competent qualified person
- Safety is our top priority
- Report equipment owned by us you think may be unsafe or any exposed cables that could cause an electric shock or fire
- Report any damaged or broken electrical equipment as soon as possible
- You can report these incidents via our live chat service
- PAT testing may be required depending on your lease agreement
- PAT testing identifies equipment that has a plug fitted on equipment issued by us, which is our responsibility to upkeep
- As part of the PAT test, we'll perform safety tests and inspect components like the plug and lead to ensure they work correctly
- In our blocks we have communal cupboards where the utility meters are stored
- These should be locked and should not be used for storage
- If you need the cupboard unlocked, for example for a meter reading or change of supplier, please get in contact with us
- Please let us know the date and time that you need the cupboard unlocked and a Neighbourhood Officer will arrange for this
- We ask for 10 working days notice, however if you need it sooner we will try to do it sooner where possible
