Pest control
- VIVID will look into and treat any communal areas that have signs of pests such as the bin store of shared hallways
- We'll block up any entry points such as holes and damaged vents that pests may be using to get into your home
- We use an external contractor called Countrywide who will arrange an initial visit to inspect, create a plan of action and then begin treatment/baiting.
- If the issues are in your home or personal garden, then this will be your responsibility to resolve. Some Local Authorities can offer a means tested service - you can find further information by contacting your local authority.
- We'll investigate and treat any communal areas.
- We'll block up holes and mesh vents that pests may be using to get into your home
In most circumstances this is a customer responsibility, however, there are circumstances where we may intervene, your neighbourhood officer will assess this on a case-by-case basis with .
- Keep properties clean and tidy, including gardens.
- Dispose of rubbish and regularly empty bins.
- Don’t leave food out as this can attract pests.
- Keep pet food stored in an air tight container.
- Keep pets flea treatment up to date.
- We will not remove pests that are protected
- As the seasons change, certain pests will increase, such as spiders, ants or ladybirds. These will decrease after a few weeks and would be down to you to manage.
- If you're struggling to look after your home, please get in touch and our Tenancy Support team can help.
Check out our pest control guide for more information
