Help & Support

You can find lots of information on our services below, as well as the different help and support that we can provide.


Community spaces

In some of our neighbourhood we own and look after the community spaces, which are a great space for the community to get together. 
We have the following community spaces:
 

The North Town community centre can be found at White road, North town, Aldershot, GU12 4GD.

The community centre is open:

  • Monday - Friday – 8am - 9pm
  • Saturday - Sunday - 9am -5pm

This is a space available to community groups, charities, businesses, and other professional bodies.
This space is not available for individual private hire for things such as birthday parties, functions etc.

  • Please email us at communityspaces@vividhomes.co.uk.
  • Please include which centre you would like to hire, the dates and times you'd like to hire and advise the planned use for the space
  • Our place shaping team will get back to you within 2 working days
  • This venue can hold a maximum of 30 people

For community groups, it's £10 an hour, we class a community group as:

  • Voluntary groups and charities
  • Services or activities working with VIVID Customers
  • Public Sector Organisations and Educational Institutions

For business hire it's £15 an hour, this could be used for:

  • Private businesses Commercial enterprises
  • Hot Desking
  • Away Days
  • Meetings
  • Training Rooms
  • Coworking for on demand use as you need it

  • Once a hire has been confirmed, you’ll receive an email with the key safe code
  • The key safe is located to the right of the front door
  • Please note the key safe is out of reach from wheelchair height

The North Town Community Centre has a small amount of free allocated parking to the side of the Cabin, but also offers ample public parking close by.

There is:

  • free Wi-Fi which is provided via MiFi on request, ensuring connectivity for up to 14 users simultaneously, enhancing your experience and communication needs
  • A small functional kitchenette is available with tea and coffee making facilities, fridge and microwave

Yes there is:

A floor plan of the North Town community centre showing the layout of meeting room, office space and toilets

If there are repairs needed, please get in touch with us and our Customer Experience team will be able to look into the issue.

    The Millpond community centre can be found at Jervis Drive, Gosport PO12 4QD

    The community centre is open:

    • Monday - Friday – 8am – 9pm
    • Saturday – Sunday - 9am – 5pm

    This is a space available to community groups, charities, businesses, and other professional bodies.

    This space is not available for individual private hire for things such as birthday parties, functions etc.

    • Please email us at communityspaces@vividhomes.co.uk.
    • Please include which centre you would like to hire, the dates and times you'd like to hire and advise the planned use for the space
    • Our place shaping team will get back to you within 2 working days
    • This venue can hold a maximum of 8 people

    For community groups, it's £10 an hour, we class a community group as:

    • Voluntary groups and charities
    • Services or activities working with VIVID Customers
    • Public Sector Organisations and Educational Institutions

    For business hire it's £15 an hour, this could be used for:

    • Private businesses Commercial enterprises
    • Hot Desking
    • Away Days
    • Meetings
    • Training Rooms
    • Coworking for on demand use as you need it

    • Once a hire has been confirmed, you’ll receive an email with the gate and key safe code
    • The key safe is located to the right of the front door
    • Please note, the entrance is on gravel and the key safe is out of reach from wheelchair height
    • This entrance to the building is over a gravel garden and there is no disabled WC

    There is free parking around the building on the surrounding residential roads.

    • Millpond has a small kitchenette space consisting of a sideboard and sink
    • Please be aware there is no furniture in this building

    Yes there is:

    A floor plan of the Millpond community centre showing the layout of meeting space and toilet

    If there are repairs needed, please get in touch with us and our Customer Experience team will be able to look into the issue.

      The Mayfield community centre can be found at 14 Totland Close, Farnborough, GU14 8TX

      The community centre is open:

      • Monday - Friday – 8am – 9pm
      • Saturday – Sunday - 9am – 5pm

      This is a space available to community groups, charities, businesses, and other professional bodies.

      This space is not available for individual private hire for things such as birthday parties, functions etc.

      • Please email us at communityspaces@vividhomes.co.uk.
      • Please include which centre you would like to hire, the dates and times you'd like to hire and advise the planned use for the space
      • Our place shaping team will get back to you within 2 working days
      • This venue can hold a maximum of 50 people

      For community groups, it's £15 an hour, we class a community group as:

      • Voluntary groups and charities
      • Services or activities working with VIVID Customers
      • Public Sector Organisations and Educational Institutions

      For business hire it's £20 an hour, this could be used for:

      • Private businesses Commercial enterprises
      • Hot Desking
      • Away Days
      • Meetings
      • Training Rooms
      • Coworking for on demand use as you need it

      • Once a hire has been confirmed, you’ll receive an email with the key safe code
      • The key safe is located to the left of the front door. Please note the key safe is out of reach from wheelchair height
      • There is step free access into the building

      Free public parking is available at the front of the community centre as well as on the surrounding residential roads.

      There is:

      • Free Wi-Fi is provided via MiFi on request, ensuring connectivity for up to 14 users simultaneously, enhancing your experience and communication needs
      • The kitchen is fully equipped with a serving hatch, dishwasher, fridge/freezer, oven, and all necessary kitchen utensils for your convenience

      Yes, there is:

      A floor plan of the Mayfield community centre showing the layout of meeting room, toiler and car park location

      If there are repairs needed, please get in touch with us and our Customer Experience team will be able to look into the issue.

        The Broadlaw community centre can be found at Mitre Court, Bishopsfield Rd, Fareham PO14 1LE

        The community centre is open:

        • Monday - Friday – 8am – 9pm
        • Saturday – Sunday - 9am – 5pm

        This is a space available to community groups, charities, businesses, and other professional bodies.

        This space is not available for individual private hire for things such as birthday parties, functions etc.

        • Please email us at communityspaces@vividhomes.co.uk.
        • Please include which centre you would like to hire, the dates and times you'd like to hire and advise the planned use for the space
        • Our place shaping team will get back to you within 2 working days
        • This venue can hold a maximum of 8 people

        For community groups, it's £15 an hour, we class a community group as:

        • Voluntary groups and charities
        • Services or activities working with VIVID Customers
        • Public Sector Organisations and Educational Institutions

        For business hire it's £20 an hour, this could be used for:

        • Private businesses Commercial enterprises
        • Hot Desking
        • Away Days
        • Meetings
        • Training Rooms
        • Coworking for on demand use as you need it

        • Once a hire has been confirmed, you’ll receive an email with the key safe code. The key safe is located to the right of the front door
        • Please note, the key safe is out of reach from wheelchair height
        • The front entrance has power assisted, automatic doors and a level, step free entrance
        • There is x1 accessible WC.
        • There is a disabled parking bay opposite the entrance

        There is free parking on site including a disabled parking bay opposite the entrance.

        There is:

        • A kitchen that has kettle, fridge, oven, and stove top
        • There are also plenty of mugs and utensils
        • The main hall has a projector with pull-down screen, x3 6ft tables, x2 5ft tables and 30 chairs
        • We do expect you to take your rubbish away with you
        • There is no WIFI

        Yes, there is:

        A floor plan of the Broadlaw community centre showing the layout of meeting room, office and kitchen space.

        If there are repairs needed, please get in touch with us and our Customer Experience team will be able to look into the issue.

          You find out more about our community spaces here.

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