Help & Support

You can find lots of information on our services below, as well as the different help and support that we can provide.


Window cleaning

We have a window cleaning service that features regular cleaning schedules, tailored contracts, service modifications, higher-level window considerations, and effective water marks prevention. This will be covered in your Service Charge if you're receiving this service.

Our professional service ensures 3-monthly cleaning for all agreed windows, maintaining your windows regularly.

  • Contracts are tailored to each site, covering communal or both residential and communal glazing
  • Inaccessible windows might be skipped during cleaning due to factors like open windows

  • We don't offer custom services for individuals; modifications require consensus from all residents
  • Residents are responsible for internal cleanliness when residential glazing is cleaned externally
  • If unsatisfied,  please contact us promptly we'll arrange an inspection. We'll request a revisit if the work doesn't meet our standards

Our "Reach and wash" system may result in lower pressure and occasional marks on higher-level glazing due to working at greater heights.

Our teams use deionised water (Magic Water) to minimise water marks, ensuring streak-free and sparkling windows.

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