Help & Support

You can find lots of information on our services below, as well as the different help and support that we can provide.


Window cleaning

Please see our heading below in relation to our comprehensive window cleaning services featuring regular cleaning schedules, tailored contracts, service modifications, higher-level window considerations, and effective water marks prevention. This will be covered in your Service Charge if you're receiving this service

  • Our professional service ensures 3-monthly cleaning for all agreed windows, maintaining your windows regularly

  • Contracts are tailored to each site, covering communal or both residential and communal glazing
  • Inaccessible windows might be skipped during cleaning due to factors like open windows

  • We don't offer custom services for individuals; modifications require consensus from all residents
  • If unsatisfied, contact us promptly for an inspection. We'll request a revisit if the work doesn't meet our standards
  • Residents are responsible for internal cleanliness when residential glazing is cleaned externally

  • Our "Reach and wash" system may result in lower pressure and occasional marks on higher-level glazing due to working at greater heights

  • Our teams use deionized water (Magic Water) to minimize water marks, ensuring streak-free and sparkling windows
  • For more information and to address common concerns, we provide comprehensive details on cleaning schedules, contract types, modifications, window cleanliness, and water marks prevention

 

 

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