Help & Support

You can find lots of information on our services below, as well as the different help and support that we can provide.


Recite me

Recite me allows you to customise and adjust parts of our website to your needs. Recite me offers a variety of tools such as adjusting the font style, size, colour, zoom functionality, screen readers and can be found on our website and in your online account.
 

  • Recite me can be found on our website by clicking on Accessibility & languages at the top of the page

VIVID website navigation bar with Accessibility and languages in orange

  • You can also find Recite Me in your online account by clicking on Accessibility at the bottom of the left hand menu

A cut out of person next to the word Accessibility and an exit symbol next to the word Log out

We've popped together a short video on how to use Recite Me to help you explore:

Recite Me have also put together a user guide to help you use all the features

There are lots of great features in the Recite Me bar, we've put together some information on how some of them work:

The Recite Me tool bar showing all the icons available

3 green boxes with rewind, play and fast forward in the centre

If you hover over the area of text you would to be read out, you will then see that it is highlighted. Hit the middle play button for it to be read out loud and use the forward and back arrows to jump to toggle between the wording either side.

Three blue boxes with a minus, upper case A and lower case a and a plus in each of them

The plus and minus buttons will change the size of the font to make it bigger or small depending on your preference. The middle Aa button will allow you to change the font to a different style.

A circle split into 6 pieces with a different colour in each piece

The colour wheel will let you change the background colours to help bring the wording out, you can choose from contrasting colours or lighter tones.

A box with grey at the top and bottom, in the middle is lines to look like text from a distance

The screen mask button will allow you to view sections of the page at a time and you can use the button to turn this on and off.

Two different symbols that represent different languages

The translation button will convert the page into a language of your choosing.

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