Tenancy fraud
Tenancy fraud can include a few different things such as:
- Unlawful subletting - when a customer rents out their home without our permission
- Abandonment - when a customer abandons their home and hasn’t told us
- Wrongly claimed succession - when a customer dies and someone tries to take over the tenancy when they’re not entitled to
- False Right to Buy/Right to Acquire - when a customer makes a Right to Buy or Right to Acquire application and gives false information
- False application - using false information to gain a social housing home
- Key selling - when a customer sells their keys to someone
While tenancy fraud is not always easy to spot, here are some things you should look out for:
- A sudden change in who’s living in the home
- Someone being vague about who lives in the property or their relationship with them
- Increased anti-social behaviour at the property
- If your neighbour’s passed away and a friend or family member’s now living in the home
- The home seems to be abandoned
- Your neighbour’s talking about their landlord as a person, rather than a housing association or council
- You see the property being advertised unusually
- Different people staying at the property for short periods
If you think someone is committing tenancy fraud or have concerns, please get in touch so we can look into it.
Some customers can have permission to have lodgers, this would not be subletting and is usually allowed.
You can find out more about tenancy fraud by checking out:
