Help & Support

• We rent out garages to anyone aged 18 or over. If you rent a home with us, you’ll need a clear rent account before applying.
• We allocate garages on a first come first served basis.
• You can rent a garage for as long as you like, providing that you keep up to date with rent payments and the garage is maintained and looked after.

You can complete an application online. We won't be in contact until a garage is available. You'll need to reapply everything 6 months if you don't hear from us.

What happens when a garage becomes available?

• We’ll contact you to confirm the pricing and to answer any questions you may have.
• You'll need to sign a garage licence and set up a direct debit for future payments. Then we’ll send you the keys or code to the garage.
• When we offer you a garage, if you don't get back to us within 3 days, we’ll cancel your application and offer it to someone else on the waiting list.

• How much you'll pay will depend on the location of the garage, but the average charge is £60 per month. The charge may be lower if you rent a home from us – we’ll confirm when we offer you the garage.
• Payment must be made in advance by direct debit – you can set up a new direct debit here.
• You’ll need to pay one month rent in advance on the day you sign up and then continue to pay in advance by direct debit.

• Any hazardous materials.
• You can’t use a garage to help run a business unless we give you permission.
• You mustn't obstruct any other garage users. You'll be renting the garage, not the space in front or the areas around it.
• And remember, we're not responsible for anything left in your garage.

• To end renting a garage, we need 1 week notice
• Let us know by getting in contact and we can start the process
•  Garage termination will end Sunday of the same week
• Keys can be posted through the letter box in our Basingstoke office or posted if sent by recorded delivery or registered post