Help & Support

You can find lots of information on our services below, as well as the different help and support that we can provide.


Cuckooing

Cuckooing is when a person or people take over someone else’s home against their will. This might be as simple as moving in and refusing to leave but often the person’s home is used for another purpose, such as prostitution or selling drugs. 

  • It will often involve coercion, threats, intimidation, emotional manipulation, and sometimes physical violence against the person who is being cuckooed.
  • Other forms of financial exploitation are also common e.g. running up large bills, eating the householder’s food or pressuring them for money. 
  • Cuckooing causes significant disruption and distress for neighbours and the wider community where it occurs, and it’s important to remember that the cuckooed householder is also a victim 

  • Cuckooing can affect a wide range of people. However, those most at risk include people with mental health challenges, learning disabilities or other cognitive impairments who live alone. 
  • The risk is further increased for people who use drugs or are alcohol-dependent, as this can offer a way in for those seeking to cuckoo a property and reduces the likelihood of the affected individual approaching services for help. 
  • Social isolation is also a significant risk factor for cuckooing i.e. those with limited social networks or support systems or who are simply lonely. 

  • There are a few things to look out for that could indicate someone has been cuckooed. They may become increasingly reluctant to let anyone into their home, their appearance may become more dishevelled (people who are cuckooed often have limited access to the amenities in their home) or lose weight. In extreme cases, there may be signs of physical abuse such as bruises. 
  • You may notice that there are lots of people coming and going from their home, including at night, though you might see the householder him less frequently than before. A sudden increase in anti-social behaviour linked to the property, particularly coupled with the other signs noted above, is also an indication of cuckooing. 

  • It’s important that you make detailed notes of anything unusual happening at a property including dates and times.
  • Whether your neighbour is an VIVID resident or not, your first port-of-call should always be the police. 
  • If your neighbour is one of our residents, we’ll work with the police to resolve the issues which may include getting a closure order or partial closure order for the property or finding a new home for the person being cuckooed. 
  • If you believe a crime is being committed that needs an emergency response you should call 999. 

 

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