Help & Support

You can find lots of information on our services below, as well as the different help and support that we can provide.


Loft insulation

Loft insulation is a modern insulating material that creates a thermal barrier in your roof space to prevent heat escaping through the top of your home.
 

Some of the benefits of having new loft insulation are:

  • There can be a reduction of up to 25% in heat loss
  • It tends to be quick to install, taking 1-2 days
  • It has an immediate impact on warmth
  • It will help prevent overheating in summer
  • You may see a reduction in energy bills

When we install new wall insulation we will:

  • Complete a proper assessment of existing insulation
  • Arrange for the removal of old, compressed, or poorly installed material
  • Check the roof condition and felt before starting
  • Try to minimise the disruption installation
  • Complete a professional installation with proper attention to detail and no mess left behind
  • Provide you with clear timelines and daily updates of the installation

Installing loft insulation can cut heat loss by up to 25%, which means a fully insulated loft can save around 530kg of CO₂ per year - the equivalent of driving over 1,800 miles in an average petrol car.

Loft insulation is a type of insulation material that is installed in the roof space of a property to reduce the amount of heat that is lost through the roof.

Loft insulation is typically installed by laying insulation material between and over the joists in the roof space. The insulation material will be mineral wool. We use this as it has superior fire and moisture resistance compared to other types of insulation. 

Loft insulation is important because it helps to reduce your energy bills by preventing heat from escaping through the roof. It can also help to keep your home warmer in the winter and cooler in the summer.

Older insulations can compress over time, but modern materials are far more effective and will last longer.

Typically it can take a few hours, or up to a day, depending on the size of the loft.

Yes your loft will need to be cleared of belongings prior to the installation.

Our teams can create safe access where needed; we work with all property types using specialist equipment and techniques in even the most difficult spaces.

Loft boarding for storage is not included as part of the loft insulation process, however walk boards will be fitted where access is required to appliances such as water tanks/boilers that are located in the loft space.

Yes, we’ll insulate your pipes at the same time as laying loft insulation.

Loft insulation can last for up to 40 years or more, depending on the type of insulation material used and how it's installed.

No, loft insulation should not make your home too hot. It is designed to regulate the temperature of your home by preventing heat loss in the winter and heat gain in the summer.

No, this isn’t included.

No, we don’t allow customers access to their loft and it shouldn't be used for storage.

If you want to find out more about loft insulation, you can visit the below website:

Roof and loft insulation guide - Energy Saving Trust

 
VIVID tenancy agreements often state that customers aren't allowed to store personal items/belongings in loft spaces.
 
 

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