Section 20 Notices - Shared Ownership houses
We sent out some Section 20 Notices recently that included Shared Ownership houses.
After taking another look, we've confirmed that this consultation isn't expected to apply to you as a shared owner of a house.
We understand that receiving a formal notice like this may have been confusing or worrying, and we're sorry for any concern, inconvenience or frustration this has caused. Thank you for your patience and understanding while we put things right.
Under the terms of most shared ownership leases for houses, responsibility for certain repairs and replacements rests with the leaseholder. As a result, you will not receive the next stage of this consultation process or any further notices relating to these proposed contractor agreements.
If, having reviewed your lease, you believe that VIVID is responsible for the replacement of your windows and doors and/or external decorations, please contact us by 12 August 2026. We will review the information provided and, where appropriate, ensure you're included in the consultation process.
In the letter you received on page 11, we explained that if your lease says you are responsible for these works, we wouldn’t expect this to impact you.
If you're unsure about the responsibilities set out in your lease, we recommend reviewing the repairs and maintenance section of your lease agreement or seeking independent advice.
We're really sorry for any concern or confusion it may have caused. Thank you for your understanding while we put things right.
