Help & Support

You can find lots of information on our services below, as well as the different help and support that we can provide.


Harassment

If someone is threatening, intimidating, or insulting you regularly, that's harassment. If you're being harassed by someone in your community or by an ex-partner, report it to the Police and to us.  

We will manage reports of harassment through our ASB process.

Proving harassment can be hard. So it helps if you keep a record of every time it happens and you can start keeping one before you report it.  You can use diary sheets to make sure you record all the details. Once completed, please send the form back to us through Live Chat or if you have an ongoing case you can upload it to the Cases section in your Online Account.

Hate motivated behaviour is driven by hatred or prejudice towards particular social groups, including, race and ethnicity, religion or beliefs, sexual orientation, disability, or transgender identity. 

If you feel you have been the target of hate motivated behaviour by one of our customers or their visitors, then you should report this to the Police and to us.  

To report a this please: 

If the person harassing you is an ex or family member this may be Domestic Abuse

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