Communal standard
- We carry out estate inspections on our blocks of flats, car parking areas and roads. These are completed between 1 month and 1 year, depending on how frequently there are issues in the area.
- Many of our blocks have a caretaking service. There will be details of the service on the block’s communal noticeboard.
- We are introducing an annual inspection and assessment of all our blocks of flats with internal communal areas, such as shared hallways and stairwells. We’ll use the Communal Standard assessment to ‘rate’ the communal area and this rating will be used to highlight areas that need some extra care and attention.
We’re currently working with customers on the Communal Standards and the Communal Standard assessment.
If you would like to comment on the documents or be more involved in helping us shape this service, please contact our Customer Engagement team