Subletting
Subletting happens when a customer moves out of their home and allows someone else to live there, usually charging rent. Customers who sublet without permission may be denying a home to people who really need one. It is also a criminal offence and a breach of tenancy.
Leaseholders may be allowed to sublet depending on their lease terms, but they must obtain permission from us first.
You might notice:
- People moving in and out of a property more often than usual
- Not seeing your neighbour for a long time
- There appear to be a lot of people living in the property
- Someone collecting rent from neighbours
- Neighbours unsure about rubbish (refuse) collection days
- The property being advertised online or on social media
- If you think you are being sublet to, please contact us. We can work with you and the local authority to make sure you are signposted to the right support services
- Some customers may have permission to take in lodgers. This is different to subletting, but if you’re unsure, let us know and we can check
- If you notice any signs, please tell us. You can call 0800 652 0898 or get in touch with us. Our ASB team may need more details from you
Please note: We cannot confirm who should be living at a property due to Data Protection, but rest assured we'll fully investigate any information you provide.
- Subletting prevents homes from being available to those who need them most
- We need to know who is living in our properties
- We can work with other services to stop subletting
- People who are being sublet to may be at risk of harm - including financial exploitation, overcrowding, or living in unsafe conditions without proper tenancy rights. Reporting helps us safeguard vulnerable individuals and signpost them to support services.
If you’re affected by harassment, you’re not alone. For confidential support and guidance, you can contact:
- Action Fraud - https://www.reportfraud.police.uk/guide-to-reporting/
- Victim Support – Free, confidential help for anyone affected by crime- https://www.victimsupport.org.uk
- Shelter - https://england.shelter.org.uk/
- Police UK – Report ASB/Crime- https://www.police.uk/pu/contact-us/antisocial-behaviour/
