Help & Support
You can find lots of information on our services below, as well as the different help and support that we can provide.
How do I change my name?
Check out the steps to change your name on your VIVID tenancy documents
Authority to Act
Understand how to give someone authority to act on behalf of a VIVID customer
Running a business from home
Discover the guidelines for running a business from your VIVID home and how to comply.
Staircasing FAQ
Find out more about what steps you need to take to increase the ownership percentage of your shared ownership home
Right to Buy/Aquire
Learn about the right to buy or acquire scheme and the process involved.
Am I allowed a pet?
Thinking of getting a pet? Find out what guidelines there are that we ask you to follow
Eviction notices
Learn more about the different notices that VIVID can issue to do with your tenancy
Subletting
Find out about the signs of subletting and what to do if you have concerns
Evictions
Evictions is always the last resort, but sometimes a necessary step that we take
Lease extension
Check out our Frequently Asked Questions on how to extend your Shared Ownership lease
