Safeguarding Officer
A safeguarding officer will:
- Raise the profile of safeguarding
- Provides formal and informal training across the workforce including but not limited to Customer Experience, Complaints, Income, Trades, Neighbourhoods, Anti-Social behaviour, Tenancy Sustainment teams
- Have oversight of all incoming and active safeguarding and welfare cases
- Triage, with the Tenancy Sustainment Team, all reports of concerns for welfare or safeguarding that are reported to them
- Audits Safeguarding and welfare cases by monitoring accurate recording of information
- Offer advice and guidance in relation to safeguarding and welfare concerns
- Represent VIVID at multi agency meetings for the purpose of safeguarding adults or children
- Case hold safeguarding or welfare cases – most cases will be assigned to the person who is in the best position to work with the customer, typically the Neighbourhood Officer or Tenancy Sustainment Officer
- Attend all multi agency meetings related to safeguarding (this is usually the person that is assigned to the case, but the Safeguarding Officer can support)
- Respond to domestic abuse (this is responded to by our ASB team)
- Respond to property conditions (this is responded to by our Neighbourhood Officers)
Our Safeguarding Officer is Liz Arnold.
If you have a safeguarding concern, please see our safeguarding adults or safeguarding children knowledge articles. If you need to discuss further, please contact our Customer Experience team who can advise the best course of action.
