Help and Support
This is a dedicated area for our customers with lots of information on our services, as well as the different help and support that we can provide.
Plastering
Damaged or cracked plaster? See what VIVID will repair and report your plastering issue quickly through your online account
Keys
Learn about what you should do when you need a new or a replacement key
Guttering repairs
Get help with gutter repairs, including blockages, leaks and damage. Find out how to report the repair and what the next steps are
Roof repairs
Explore how to raise a roof repair as well as finding out what is our responsibility
Getting your gas boiler ready for winter
A quick gas boiler check now can help keep your heating working when you need it most
