Help & Support
You can find lots of information on our services below, as well as the different help and support that we can provide.
Non mains drainage
Find out more about non mains drainage such as Septic Tanks and Cesspits
Repair priorities
Learn about the different repair priorities that we can offer our customers
Preparing for work in your home
Find out what you need to do before we complete any works in your home
Key fobs
Learn about what you should do when you need a new or a replacement key fob
Decent Homes standard
Find out more information about the Decent Homes standard
Personal lifts
Learn about what personal lifts are and what to do if you would like one installed
Hoists
Hoists can be used to help with day to day activities, find out more about how to get one and how we maintain them
Solar panels
Some of our homes are equipped with solar panels that help reduce costs, find out how this works
Getting your home ready for winter
Check out our handy checklist for getting your home ready for winter
